support@valuelinksoftware.com | (888) 587-0805 x.2

How To Change Appraiser's User Password

If an appraiser forgets their password, the administrator can reset it directly from the system. To change an appraiser user’s password, follow the steps below: 

 

1. Click on Admin at the top of the Dashboard. 

All 
€ValueLink' 
Appraisal 
Home 
Orders 
AVM 
Reports 
Accounts v 
BPO 
Admin 
Today 
Orders Summary 
Created 
Assigned 
Reviewed 
Completed 
Cancelled 
Activities 
Search 
CLIENTS BY VOLUME 
Switch To Teams Workboard 
Create New Order v 
Today 
ORDER STATISTICS 
No orders were created during this time span 
No orders were created during this time span 
54

 

2. Select Vendors from the left sidebar on the settings page. 

 

3. Use the Search filters to search for the appraiser whose password you want to reset. 

MANAGE VENDORS 
Key," ord 
Matthew Fernandes 
State 
Vendor Company Name 
Cl NYS Board Approved? 
Cl Is Reviewer? 
Cl Auto Assignment Eligible? 
Cl Is W-9 Verified? 
Reset Form 
Hide Filter 
= Actions 
Vendor Name 
County 
Cl FHA 
Cl Green 
Cl Is Broadcast Allowed? 
Cl Profile Status Is Busy? 
Vendor Type 
Select One 
Certification 
Cl Is Problem Vendor? 
Cl Is Wants Work? 
Cl Is Trial Vendor? 
Status 
Cl Commercial 
Cl Is Preferred Vendor? 
Cl Auto Accept Order? 
Cl Is PDC Vendor? 
Show records per page 
25

 

4. Click on the Appraiser’s Name to open up their profile. 

MANAGE VENDORS 
Key," ord 
Matthew Fernandes 
State 
Vendor Company Name 
Cl NYS Board Approved? 
Cl Is Reviewer? 
Cl Auto Assignment Eligible? 
Hide Filter 
= Actions 
Vendor Name 
County 
Cl FHA 
Cl Green 
Cl Is Broadcast Allowed? 
Cl Profile Status Is Busy? 
Ascending 
Contact 
Vendor Type 
Select One 
Certification 
Cl Is Problem Vendor? 
Cl Is Wants Work? 
Cl Is Trial Vendor? 
Status 
Cl Commercial 
Cl Is Preferred Vendor? 
Cl Auto Accept Order? 
Cl Is PDC Vendor? 
Show records per page 
Cl Is W-9 Verified? 
Apply Filter 
Sort Results Using: 
Cl Vendor 
Reset Form 
Vendor Name 
25 
Results : 
Other info 
Cl Matthew Fernandes 
.11 
Approval(s) 
Reviewer 
FHA 
1 item(s) found Ö 
Status 
Active 
Phone: (888) ggg-7776 , (888) ggg-7776 
Cell Phone: 88876600gg 
Email: matthewvaluelink@gmail.com 
Address: One Fisher Island Drive Fisher 
Island, FL 331 og (Miami-Dade) 
Vendor Type: Appraiser

 

5. Scroll down to the bottom of the page to the Users for this Appraiser section. 

Users for this Vendor 
User Name 
MatthewFernandes 
Notes 
+ Add New User 
Name 
Matthew Fernandes 
Filter 
Master User 
True 
Email 
Last Logged in 
Reset 
Password 
Edit 
matthewvaluelinksoftware@gmail.com 2/27/2023 AM 
v 
Search 
+ Add Note 
No notes currently exist for this vendor.

 

6. Click on the Edit icon to open the user profile page. 

Users for this Vendor 
User Name 
MatthewFernandes 
Notes 
+ Add New User 
Name 
Matthew Fernandes 
Filter 
Master User 
True 
Email 
Last Logged in 
Reset 
Password 
Edit 
matthewvaluelinksoftware@gmail.com 2/27/2023 AM 
v 
Search 
+ Add Note 
No notes currently exist for this vendor.

 

7. Enter the new password in the Password and Confirm Password fields. 

Password (required) 
Confirm Password (required) 
Cl Require Password Change@ 
Last Logged in: 
2/27/2023 AM 
Save user 
Cancel

 

8. Click on Save User to save the changes. 

Username (required) 
MatthewFernandes 
Password (required) 
Confirm Password (required) 
Cl Require Password Change@ 
Last Logged in: 
2/27/2023 IO:4053 AM 
Save User 
Cancel

Note: If a user has been locked out by the system, you will have to first Unlock the User. To do that, click on the Actions tab and select Unlock This User.

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