support@valuelinksoftware.com | (888) 587-0805 x.2

How To Add New Users For Clients

If your clients require multiple users (like branch managers, loan officers, loan processors) to log into the system for creating and monitoring appraisal orders, you may add users for that client. To add a new user, follow the steps below: 

 

1. Click on Admin at the top of the Dashboard. 

ValueLink 
Home 
orders 
AVM 
Insights 
Accounts 
Admin 
Appraisal (1124) 
Open Orders 
1140 @ 
Order Trends 
Created 
Assigned 
Follow Ups 
305 
Reviewed 
Completed 
Active Revisions 
172 5) 
Pending Payment 
112 €9 
Top Valdors 
Vendors 
DEF Appraiser 
Flagged Orders 
90 
Order Statistics 
Rush Orders 
81 
0 
0 
o 
O 
Create New Order • 
Cancelled 
Activities 
Active Late 
Followup 
33 
Search 
BPO (0) 
Due Today 
Category 
Client 
Vendor 
Reviewer 
No orders were created during this time span 
143 
27 
22 
19 
19 
18 
18 
14 
0 
Past Due Date 
846 @ 
Order Comments 
Order 
648 
428 
384 
Test AScope AMC 
HW Valuations 
Test - Clarocity 
Test - ValuTrac AMC 
ProTeck Test Vendor 
Test - Clear Capital AMC 
ABC Appraiser 
109 
18 
20 
19 
18 
17 
16 
14 
12 
Other 
My 
Expired 
Reminders 
Texas Appraisal Management 13 
80b Acme 
10 
High Risk Orders A 
Unread Vendor SMS

 

2. Click on Clients on the left side menu to access the Manage Clients screen. 

 

3. Click on the client name or use the search filters to locate the client for whom you want to add new users. 

MANAGE CLIENTS 
Keyword 
Matthew 
Apply Filter 
Client 
Matthew Lender 
Hide Filter 
= Actions 
State 
Reset Form 
Client Type 
Phone 
(251) 888-gggg 
(251) 888-gggg 
Status 
Show records per page 
25 
Result: 1 item(s) found Ö 
-ve Fisher Island, 
Client Type 
Mortgage Lender 
FL 33109 
Email 
matthewwaluelink@gmail.com 
Status 
Active

 

4. Scroll towards the bottom of the client’s profile page, and click on Add New User. 

Notes 
No notes currently exist for this client. 
Users for this Client (View Report) 
User Name 
Bendover 
matthewvaluelink@gmail 
Name 
Ben Dover 
Matthew 
Fernandos 
Master User 
False 
True 
Email 
Bendover@mailinator.com 
Last Logged in 
N/A 
2/24/2023 
+ Add Note 
+ Add New User 
Reset Passwor 
Powered By. ValueLink Software

 

5. Enter the user details and check the “Is Master User” box to grant extra privileges (such as getting copied on all relevant communication for all orders and having access to all orders for this lender) to this user. 

ADD NEW CLIENT USER 
User Details 
Client (required) 
Matthew Lender v 
First Name (required) 
Email (required) 
Department 
User Notes 
Last Name (required) 
Phone 
Type 
Select One Permissions 
Cl Is Master User 
Cl Has Read Only Access@ 
Cl Restrict this user from placing appraisal order?@ 
Cl Restrict this user from requesting a quote?@

 

6. Click on Save User to add this user to the system. 

Permissions 
Is Master User@ 
Cl Allow this Userto Manage Other Users@ 
Cl Has Read Only Access@ 
Cl Restrict this user from placing appraisal order?@ 
Cl Restrict this user from requesting a quote?@ 
Email Settings 
Copy on emails for orders?@ 
Cl Only Send Emails for Completed Reports@ 
Only Send Emails for Own Orders@ 
Cl Send Dail Order Summary Report@ 
Save User 
Cancel

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