Once an appraiser has completed the inspection and uploaded the report, the company users can log into the system and view the appraisal report submitted by the appraiser:
1. Click on Orders on the dashboard to display the menu, and then on Search Orders.
2. You may search using the loan number, appraisal number, property address, tracking number, or borrower name using the Keyword field. You can also narrow your results by selecting any of the available filters.
Click Apply Filter to search the system.
3. On the selected number click the order Number to open the order.
4. On the order form click Actions and select Review Appraisal Report(s).
5. On the Review Order screen, the user can view all the details of the order and has the ability to either accept or reject the report:
6. After reviewing the report:
a. To accept the report: Select the Yes option.
If you select Yes, then you may check the “Mark Order Complete & Notify Client” box to mark the order as completed alert the client and you can also check the “Email Report(s) to Client” box to email the reports to the client. If the borrower’s email address is listed on the order, you will also have the ability to check the “Email Report(s) to Borrower” box on this screen.
You can also score the appraiser and perform a review for future reference. The appraisal score ranges from 1 – 5.
b. To Reject the Report: Select the No option and enter a reason why this report was rejected. This reason can include details about what corrections are required. The appraiser is notified by email that the report has been rejected and revisions are required.
7. Click the Submit button to accept or reject the report.
NOTE: The appraiser is automatically notified by email when a file is approved or rejected. If changes are needed, the appraiser can log on and re-submit the report.
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