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Deactivate Company Users (Master Users Only)

Client Master Users have the ability to deactivate users in their company so that they no longer have access to the system or receive system notifications. To deactivate users on the system, follow the steps below: 

 

1. Click on Manage Users on the navigation bar 

 

2. Click on the Actions button on the top right of your screen 

MANAGE USERS 
Username 
Apply Filter 
User Name 
Bendover 
Hide Filter 
= Actions 
Reset Form 
Name 
Ben Dover 
Status 
Email 
dendover@mailinator.com 
Show records per page 
25 
Result: 1 item(s) found 
Active 
Master User 
Copy on Emails 
Read Only 
Actions 
Edit User Details 
Deactivate User 
Email Reset Password Link 
Delete User

 

3. Click on Deactivate this User to deactivate the user’s profile 

MANAGE USERS 
Username 
Apply Filter 
User Name 
Bendover 
Hide Filter 
= Actions 
Reset Form 
Name 
Ben Dover 
Status 
Email 
dendover@mailinator.com 
Show records per page 
25 
Result: 1 item(s) found 
Active 
Master User 
Copy on Emails 
Read Only 
Actions 
Edit User Details 
Deactivate User 
Email Reset Password Link 
Delete User

Note: The same process can be followed to re-activate users' profiles that have been deactivated. 

 

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